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CBD
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Green Roads
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Other Compounds
What is CBD?
Cleaning
(7)
Merchandise Placement
Display Cases
Windows & Doors
Dump Sink
Restrooms
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When You’re On The Clock
Customer Service
(4)
Rewards System
Customer Relationships
Principles
Dealing with Irate Customers
Discounts
(3)
Friends & Family
Customer Discounts
Employee Discounts
Expectations
(4)
Team Member Review
Inventory
When You’re On The Clock
Picking Up After Yourselves
Identification
(2)
Valid Forms of Identification
Identification Importance
Marketing
(3)
Word of Mouth
Social Media
Business Cards & Flyers
New Team Member
(8)
Warranties
Reward Program
Brands
First 90 days
Day 4
Day 3
Day 2
Day 1
Operations
(8)
Emergency Procedures
Lights & Stereo
First Aid
Alarm
Locking Doors
Closing the Drawer
Point of Sale
Manager Duties
Policies
(7)
Cell Phone
Privacy
Returns
Loss
Dress Code
Personal Property
Sexual Harassment
Product Knowledge
(3)
False Information
Attachment Sizes
Kratom
Reprimands
(1)
Points System & Write Ups
Sales
(6)
Bagging & Boxing
Answering the Phone
Up Sales
Attitude
Focus Techniques
Terminology
Schedule
(9)
Store Hours & Address
Yearly Holidays
Switching Shifts
No Call & No Show
Unexpected Time Off
Being Late
Requesting Off
Clocking In & Out
Overtime
Vapor
(8)
Batteries
E-Juice Facts
Milli-Gram (mG)
Milli-Liter (mL)
Steeping
Propylene Glycol (PG)
Vegetable Glycerin (VG)
eCigarette Protocols
Welcome
(4)
Souzza Brand
Philosophy
Mission Statement
Vision