Employees are reviewed up to 4 times per year and as little as once per year. You are also evaluated after 90 days of being an employee of Souzza. Performance is evaluated from excellent to poor under the following categories: Job Knowledge Productivity Team Player Meets Deadlines Communication Skills Attitude Initiative & Leadership Creativity Punctuality […]
Articles Tagged: Job Knowledge
Friends & Family
Friends Friends are not included in our discount policy. Family Immediate family members may receive the VIP discount for 10% off. If an immediate family member comes in while you are not working, the family member can still receive 10% off. This is for immediate family only. Immediate family is described as follows: Mother Father […]
Store Hours & Address
3315 Lincoln Way E Massillon Ohio 44646 Open Everyday 11am – 11pm View our holiday hours here.
Privacy
Souzza knows that you care how the information about you is used and shared, and we appreciate your trust in handling your information carefully and sensibly. Personal Information Your personal information is never shared with anyone. Your phone number may be printed on our company contact list stored in the communication log for other employees […]
Returns
Policy We DO NOT accept returns on any products we carry. End User Warranty (EUW) Most electronic companies offer an “end user warranty” or EUW, to our customers (vape, lava lamp, batteries, etc.). This means we DO NOT exchange these products and the customer will have to contact the manufacturer. This information is supplied with […]
Loss
Breakage If an item is broken, the item should be immediately cleaned up and placed in the proper area. Use a baggie to store broken items. Use one of the provided “Broken” slips to record the breakage and place it with the broken item. The inventory manager will collect the broken item and record accordingly. […]
Employee Discounts
FREE WATERWe offer free water to clocked in employees.This does not extend to friends and family.Management may offer a water to a store visitor. 20% OFFIf an item is purchased from our store, by you, then you’re given 20% off those items. Points SystemEmployees are eligible for our points system. StackingEmployees may only use one […]
Valid Forms of Identification
Driver’s License (paper temporary permit) State Issued ID Card Military ID U.S. Passport Immigration Card Information provided by “We Card”
Identification Importance
Asking everyone for the proper identification is a very important part of your job. Anyone 20 years old or younger cannot be in the store and must be asked to leave the premises. Politely ask for an I.D. from ALL customers as they walk in the door. e.g. “May I see your I.D.?” As the […]
Yearly Holidays
New Year’s Day 🥳 11 AM – 11 PM Martin Luther King Day 👑 11 AM – 11 PM Valentine’s Day 🥰 11 AM – 11 PM President’s Day 🏛 11 AM – 11 PM St. Patrick’s Day 🍀 11 AM – 11 PM Good Friday ✞ 11 AM – 11 PM Easter 🐣 CLOSED Mother’s Day […]