Personal Cell PhoneYour personal cell phone should never be out in the showroom.Keep your cell phone in the employee area. Souzza Cell PhoneUse the supplied cell phone to do social media posting as required by your daily checklist. EmergenciesIf you need to use your personal cell phone for an emergency, you may do so in […]
Category: Policies
Privacy
Souzza knows that you care how the information about you is used and shared, and we appreciate your trust in handling your information carefully and sensibly. Personal Information Your personal information is never shared with anyone. Your phone number may be printed on our company contact list stored in the communication log for other employees […]
Returns
Policy We DO NOT accept returns on any products we carry. End User Warranty (EUW) Most electronic companies offer an “end user warranty” or EUW, to our customers (vape, lava lamp, batteries, etc.). This means we DO NOT exchange these products and the customer will have to contact the manufacturer. This information is supplied with […]
Loss
Breakage If an item is broken, the item should be immediately cleaned up and placed in the proper area. Use a baggie to store broken items. Use one of the provided “Broken” slips to record the breakage and place it with the broken item. The inventory manager will collect the broken item and record accordingly. […]
Dress Code
Dress appropriately for the required work load. No-nos Oversized/Sagging sweatpants Pajamas Appropriate Jeans / khakis and shorts Hoodies and t-shirts Required Close-toed shoes (including Crocs) To order Souzza Apparel, click the button below:
Personal Property
Showroom and Register There should be no personal items on the showroom floor or in the register area. This includes food, drinks, vapes, bags etc. Employee Area The employee areas are for employees only; please never bring friends or family into the employee only areas. Employee areas include the backroom and patio. Your personal items, […]
Sexual Harassment
Policy Souzza is committed to providing a safe environment for all its employees free from discrimination on any ground and from harassment at work including sexual harassment. Souzza will operate a zero tolerance policy for any form of sexual harassment in the workplace, treat all incidents seriously and promptly investigate all allegations of sexual harassment. […]