Employees are reviewed up to 4 times per year and as little as once per year. You are also evaluated after 90 days of being an employee of Souzza. Performance is evaluated from excellent to poor under the following categories: Job Knowledge Productivity Team Player Meets Deadlines Communication Skills Attitude Initiative & Leadership Creativity Punctuality […]
Articles Tagged: Initiative
Cell Phone
Personal Cell PhoneYour personal cell phone should never be out in the showroom.Keep your cell phone in the employee area. Souzza Cell PhoneUse the supplied cell phone to do social media posting as required by your daily checklist. EmergenciesIf you need to use your personal cell phone for an emergency, you may do so in […]
Inventory
When an item is sold, ensure the item is correctly wrapped. We supply bubble wrap and rubber bands for the easy wrapping of our glass items. If an item comes with a box, ensure it is given to the customer; all wrapping materials will be inside. Be sure to use every piece of wrapping and […]
When You’re On The Clock
It’s very important to remember you set the example to your co-workers. When one person slacks, the whole team feels it. ✮ Keep socializing to a minimum, we love a nice chat, but we also have a lot to do, so keep it short. ✮ Keep up on your checklists; there’s always something to do! […]
Picking Up After Yourselves
All areas but those being used by customers should be clean and organized at shift change. ✮ Do not leave any items on tables, desks, or counters. ✮ Personal belongings should be taken home with you or placed in your locker. ✮ All trash must be disposed. ✮ All areas should be cleaned, organized, and […]
Identification Importance
Asking everyone for the proper identification is a very important part of your job. Anyone 20 years old or younger cannot be in the store and must be asked to leave the premises. Politely ask for an I.D. from ALL customers as they walk in the door. e.g. “May I see your I.D.?” As the […]
Requesting Off
Days off must be requested and submitted 2 weeks (14 days) in advance. 5 or more consecutive days off, must be requested 30 days in advance. All requests must be given to the manager and approved with their signature. Forms can be found in the employee area. ✮ Assure that your form is placed in […]