It’s very important to remember you set the example to your co-workers. When one person slacks, the whole team feels it. ✮ Keep socializing to a minimum, we love a nice chat, but we also have a lot to do, so keep it short. ✮ Keep up on your checklists; there’s always something to do! […]
Articles Tagged: Dependability
Picking Up After Yourselves
All areas but those being used by customers should be clean and organized at shift change. ✮ Do not leave any items on tables, desks, or counters. ✮ Personal belongings should be taken home with you or placed in your locker. ✮ All trash must be disposed. ✮ All areas should be cleaned, organized, and […]
Identification Importance
Asking everyone for the proper identification is a very important part of your job. Anyone 20 years old or younger cannot be in the store and must be asked to leave the premises. Politely ask for an I.D. from ALL customers as they walk in the door. e.g. “May I see your I.D.?” As the […]
Switching Shifts
Switching shifts with a co-worker? Switching shift forms are to be filled out when you would like to switch shifts with another coworker that works the same position. Forms are supplied for you. Forms for a shift switch must be approved by the manager. Not all shift switch forms may be approved. When the applicant […]
No Call & No Show
This is unacceptable. Knowing your schedule, including shift coverages, is a priority. First 90 Days A no call or no show is grounds for immediate termination within your first 90 days. After First 90 Days A no call or no show employee will have an immediate write up. The second written reprimand for this offense, […]
Unexpected Time Off
You must notify your direct manager within 2 hours before the beginning of the scheduled starting time. Leaving a voice message is not acceptable. Failure will result in a point. Any day that is deemed “unexpected time off” that is not excused with a doctor’s note, will be given a point. Employees are limited to […]
Being Late
Call or text whoever is on shift at least 30 minutes ahead of your scheduled time, if you’re going to be late and to prevent disciplinary action. Uninformed lateness will result in a point or write up.
Requesting Off
Days off must be requested and submitted 2 weeks (14 days) in advance. 5 or more consecutive days off, must be requested 30 days in advance. All requests must be given to the manager and approved with their signature. Forms can be found in the employee area. ✮ Assure that your form is placed in […]
Overtime
Team members at Souzza are allowed overtime when approved by Operations. Overtime is accounted for time and a half pay after 40 hours worked in a week.