Team Member Review

Employees are reviewed up to 4 times per year and as little as once per year. You are also evaluated after 90 days of being an employee of Souzza. Performance is evaluated from excellent to poor under the following categories: Job Knowledge Productivity Team Player Meets Deadlines Communication Skills Attitude Initiative & Leadership Creativity Punctuality […]

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Yearly Holidays

New Year’s Day ๐Ÿฅณ 11 AM – 11 PM Martin Luther King Day ๐Ÿ‘‘ 11 AM – 11 PM Valentine’s Day ๐Ÿฅฐ 11 AM – 11 PM President’s Day ๐Ÿ› 11 AM – 11 PM St. Patrick’s Day ๐Ÿ€ 11 AM – 11 PM Good Friday โœž 11 AM – 11 PM Easter ๐Ÿฃ CLOSED Mother’s Day […]

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Switching Shifts

Switching shifts with a co-worker? Switching shift forms are to be filled out when you would like to switch shifts with another coworker that works the same position. Forms are supplied for you. Forms for a shift switch must be approved by the manager. Not all shift switch forms may be approved. When the applicant […]

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No Call & No Show

This is unacceptable. Knowing your schedule, including shift coverages, is a priority. First 90 Days A no call or no show is grounds for immediate termination within your first 90 days. After First 90 Days A no call or no show employee will have an immediate write up. The second written reprimand for this offense, […]

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Unexpected Time Off

You must notify your direct manager within 2 hours before the beginning of the scheduled starting time. Leaving a voice message is not acceptable. Failure will result in a point. Any day that is deemed “unexpected time off” that is not excused with a doctor’s note, will be given a point. Employees are limited to […]

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Being Late

Call or text whoever is on shift at least 30 minutes ahead of your scheduled time, if youโ€™re going to be late and to prevent disciplinary action. Uninformed lateness will result in a point or write up.

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Requesting Off

Days off must be requested and submitted 2 weeks (14 days) in advance. 5 or more consecutive days off, must be requested 30 days in advance. All requests must be given to the manager and approved with their signature. Forms can be found in the employee area. โœฎ Assure that your form is placed in […]

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Clocking In & Out

Clocking in and out will be done on the register using your employee code. Opening shifts start at 10:45 AM.  Closing shifts end at 11:15 PM. All shifts now give you a 5 minute window (clocking in/out, early or late).  Opening example: Clocking in at 10:50 AM or 10:40 AM for an opening shift is […]

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Points System & Write Ups

Points A point is given when a checklist item is not completed, scheduling mishaps, being late, etc. When returning to work from a call off day, if you supply a doctor’s note, no points will be issued. Points fall off after 365 days. 9 points = verbal warning 10 points = first write up 11 […]

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Overtime

Team members at Souzza are allowed overtime when approved by Operations. Overtime is accounted for time and a half pay after 40 hours worked in a week.

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