Employees are reviewed up to 4 times per year and as little as once per year. You are also evaluated after 90 days of being an employee of Souzza. Performance is evaluated from excellent to poor under the following categories: Job Knowledge Productivity Team Player Meets Deadlines Communication Skills Attitude Initiative & Leadership Creativity Punctuality […]
Articles Tagged: Team Player
Merchandise Placement
Merchandise is displayed from left to right, tallest to shortest and top to bottom. Merchandise is displayed on a jewelry pad when shown to a customer. All labeled merchandise is in alphabetical order, when the identical size is available. Pull merchandise to front, always after a customer makes a purchase. Smaller pipes on top shelves. […]
Attitude
The Souzza Team leads by example. The Team is unbiased, friendly, understanding, sensible, highly energetic, positive and creative. We project a confident and professional image. Team Souzza remains personable and kind to all customers and staff at all times.
When You’re On The Clock
It’s very important to remember you set the example to your co-workers. When one person slacks, the whole team feels it. ✮ Keep socializing to a minimum, we love a nice chat, but we also have a lot to do, so keep it short. ✮ Keep up on your checklists; there’s always something to do! […]
Picking Up After Yourselves
All areas but those being used by customers should be clean and organized at shift change. ✮ Do not leave any items on tables, desks, or counters. ✮ Personal belongings should be taken home with you or placed in your locker. ✮ All trash must be disposed. ✮ All areas should be cleaned, organized, and […]
Manager Duties
Operations Handles incoming earnings. Delegates administrative tasks. Responsible for business growth. Conducts interviews and employee reviews. GM Ensures administrative efficiency and proper procedures are followed. Orders new and out of stock products. Deals with merchandise placement. Team Lead Scheduling. Trains team members. Helps on sales floor. Leads and directs employees. Responsible for implementation of policies […]
No Call & No Show
This is unacceptable. Knowing your schedule, including shift coverages, is a priority. First 90 Days A no call or no show is grounds for immediate termination within your first 90 days. After First 90 Days A no call or no show employee will have an immediate write up. The second written reprimand for this offense, […]
Requesting Off
Days off must be requested and submitted 2 weeks (14 days) in advance. 5 or more consecutive days off, must be requested 30 days in advance. All requests must be given to the manager and approved with their signature. Forms can be found in the employee area. ✮ Assure that your form is placed in […]