Team Member Review

Employees are reviewed up to 4 times per year and as little as once per year. You are also evaluated after 90 days of being an employee of Souzza. Performance is evaluated from excellent to poor under the following categories: Job Knowledge Productivity Team Player Meets Deadlines Communication Skills Attitude Initiative & Leadership Creativity Punctuality […]

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Cell Phone

Personal Cell PhoneYour personal cell phone should never be out in the showroom.Keep your cell phone in the employee area. Souzza Cell PhoneUse the supplied cell phone to do social media posting as required by your daily checklist. EmergenciesIf you need to use your personal cell phone for an emergency, you may do so in […]

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Lights & Stereo

Opening ✮ Turn on all showroom lighting. ✮ Turn on all lights in back room. ✮ Assure that the restroom lights are on. ✮ Turn on music station. Closing ✮ Turn off all showroom lighting. ✮ Turn off all lights in back room. ✮ Ensure that the restroom lights are off. ✮ Shut down music […]

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Display Cases

Glass Cleaning As part of your daily checklist, you are to clean the cases from smudges and fingerprints (sometimes nose-prints lol). First move all tent signs and display pads off of the case. Use 3 squirts of windex on the top pane of glass and 3 squirts of windex on the front pane of glass.  […]

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Windows & Doors

This should be done whenever you have time and notice smudges or finger prints. ✮ Spray the glass surface with windex. ✮ Use a paper towel to dry (no rags). Cleaning the windows and doors is a weekly checklist item, however, this process should be done as needed as well as what is on the […]

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Dump Sink

A quick wipe down should be done after every shift. ✮ Wet each sink and use cleaner to clean debris in sink. ✮ Rinse the sink thoroughly. ✮ Dry sink(s) and surrounding counter area. Clean the dump sink after you mop the floor.

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Restrooms

This should be done everyday in all restrooms. ✮ First check your stock (do you have soap, toilet paper, and paper towels?) ✮ Clean the mirror with Windex and a paper towel. ✮ Spray toilet with toilet bowl cleaner and sink with bathroom cleaner. ✮ Empty trash. Sanitation ✮ Spray door handles, sink faucets and […]

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Vacuum & Mop

Do not move furniture in shop unless instructed by a manager. ✮ 45 mins from start to finish, starting one hour before close. ✮ Change water as needed. ✮ Use one capful of floor cleaner. ✮ Be sure to rinse the mop when you’re done. ✮ Store mop in a dry area, not in the […]

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Alarm

Turn off alarm by entering your code. If you do not have an alarm code, have a manager disarm the alarm. Distress Code is: for the most current distress code, ask your supervisor. We also supply a silent emergency button if there is ever a situation, should you need one. The button dispatches a call […]

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Locking Doors

All doors should be locked while counting the drawer. ✮ Use your key to lock the front door. ✮ Assure the patio door and front door is closed and locked. ✮ Check all doors again before setting the alarm. ✮ Set the alarm. ✮ Lock shop door behind you when leaving.

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